Specializing in IT Solutions for Contractors
Infogistics IT has a long history of working with Contractors supporting use of a wide range of software designed to meet their specific needs. We understand the requirements for estimating and job costing as well as applying emerging technologies to support operations in the field.
Situation: A key Rochester-based client, Schuler-Haas Electric Corp., was experiencing rapid growth requiring satellite offices throughout the state as well as expanding IT needs in the home office. Increasing IT challenges both at the remote sites and headquarters were overwhelming the internal IT staff, and they were seeking a cost-effective solution that would free their resources to focus on more strategic activities.
Action Plan: Working with company management, Infogistics IT created a managed services environment which combines an on-site presence at the headquarters office with remote monitoring of satellite offices. We provide help desk support capabilities and tools for monitoring software and hardware systems in Rochester and beyond, as well as increased access to critical company information for the remote sites, for a cohesive and identical IT experience for all employees. Back-ups are run nightly to ensure data security, and regularly scheduled maintenance is done off-peak to avoid unnecessary work-day interruptions.
Result: The Managed Services solution eliminated the need for internal personnel to oversee the day-today IT operation, allowing them to focus on critical business functions such as estimation and bid preparation, instead of the IT administration of the growing company.
Testimonial: “Working with Infogistics IT has provided a level of support that has allowed our company to free up time for critical personnel to work on key projects in support of our business. The growth of our business has required expansion to remote offices and Infogistics IT has been able to support these sites from Rochester using remote access and monitoring tools.”